About ODD Network
Business communications built for organisations that cannot afford uncertainty.
ODD Network designs, deploys and manages business communications environments built around 3CX, SIP connectivity, Contact Center and managed support.
Established 2016 • Caribbean expertise • International capability
Who we are
Experience behind every connection.
ODD Network is a business communications provider specialising in 3CX Unified Communications, SIP Trunking, Contact Center and managed communications services.
We design each environment around the organisation’s users, locations, call flows, customer-service requirements and operational needs—and remain involved after go-live through structured managed support.
ODD combines more than 20 years of technology experience with specialist knowledge of PBX, IP telephony and modern unified communications. That experience shapes a practical approach to every project: understand the operation, design the right architecture, deploy it properly and manage it throughout its lifecycle.
Certified expertise
Trusted technology relationships.
Selected partnerships strengthen ODD’s own communications expertise without defining the solution.
01
3CX Gold Partner
ODD Network is a 3CX Gold Partner, combining certified 3CX expertise with practical experience in the design, deployment and ongoing management of business communications environments.
02
Yealink via LydisPlus Benelux
ODD resells the full range of Yealink IP phones through LydisPlus Benelux and can also offer products and solutions from the broader LydisPlus portfolio to complement customer communications environments.
03
Digicel
Supporting connectivity services within selected ODD communications environments where relevant.
04
Creomate
Grafana-based technology supporting dashboards, monitoring and reporting within selected ODD-managed environments.
05
Flamingo TV
Supporting connectivity, data-centre infrastructure and disaster recovery requirements for tailored customer environments.
Purpose
Clear purpose. Long-term direction.
ODD’s mission defines what the business delivers today. Its vision defines the communications environment organisations should be able to rely on tomorrow.
01 OUR MISSION
Make business communications reliable, manageable and fit for purpose.
To design, deploy and manage communications environments that bring together the right platform, connectivity, call flows, customer experience and support for each organisation.
02 OUR VISION
Business communications without unnecessary complexity.
A future where organisations can communicate securely and reliably across users, locations and channels without the technology becoming harder to manage as they grow.
What we stand for
Built around business needs.
From small organisations to complex multi-site environments, business communications should be reliable, secure and able to grow without becoming harder to manage.
01
Reliable by design
Communications environments designed around availability, appropriate redundancy, dependable connectivity and defined service levels.
02
Secure by design
Controlled administration, hardened PBX configuration, managed access and clearly defined security responsibilities.
03
Scalable without complexity
Add users, locations, SIP capacity and Contact Center functionality without redesigning the entire communications environment.
04
Managed throughout its lifecycle
ODD remains involved after deployment through monitoring, administration, configuration management and technical support under clearly defined service levels.
Regional footprint
Local expertise. International capability.
With operations in Bonaire, Curaçao and the United Kingdom, ODD combines local engineering knowledge with a consistent approach to communications architecture, deployment and managed support.
How ODD works
From requirement to managed environment.
A structured six-step process keeps communications projects controlled from discovery through ongoing management.
01
Understand
Users, locations, numbers, existing infrastructure, operational requirements and risks.
02
Design
PBX architecture, deployment model, SIP capacity, numbering, call flows, Contact Center, reporting and integrations.
03
Deploy
Installation, configuration, migration, endpoint provisioning and integration.
04
Test
Validate calling, routing, IVR, queues, endpoints, reporting and agreed functionality.
05
Go Live
Controlled cutover, acceptance and post-deployment aftercare.
06
Manage
Monitoring, support, administration and controlled configuration changes throughout the service lifecycle.
Deployment
One approach. Three ways to deploy.
The deployment model changes. ODD’s structured approach to design, deployment and managed support does not.
01
On-Premises
Your infrastructure. ODD-managed communications.
02
Hosted Cloud
Your dedicated PBX. Hosted and managed by ODD.
03
Shared Cloud
Simple managed communications on ODD’s shared platform.
Business communications you can build on.
Tell us how your organisation communicates today and what needs to change. We’ll help design the right environment—from deployment model and SIP connectivity to 3CX, Contact Center, reporting and managed support.
