CELEBRATING 10 YEARS | 2016-2026
For 10 years, ODD Network has helped organisations communicate reliably and grow with confidence. Today, we go beyond the IP PBX – designing, integrating, deploying and managing complete business communications environments built around how organisations work.
3CX | ODD SIP | Contact Center | Integrations | Reporting | Managed Communications
Permanent proposition
Your organisation does not need another phone system. It needs communications that work around the way you do business.
ODD Network goes beyond the IP PBX. We design, integrate, deploy and manage complete business communications environments – from the simplest setup to advanced, multi-site and mission-critical implementations.
Designed. Integrated. Connected. Managed. by ODD Network.
10 YEARS | 2016-2026
ODD Network was established in 2016 with a focus on helping organisations communicate more effectively through modern IP-based communications. Ten years later, our capabilities extend far beyond the traditional PBX. We design and manage complete communications environments across On-Premises, Hosted Cloud and Shared Cloud deployments, combining unified communications, SIP connectivity, Contact Center, integrations, reporting and managed support.
Technology has changed considerably over the past decade. Our principle has not: start with what the organisation needs, then design the technology around it.
ODD Network established
A decade connected.
The next chapter begins.
Curaçao · Bonaire · United Kingdom
Certified expertise & managed deployment
On-Premises · Hosted Cloud · Shared Cloud
Silver · Gold · Platinum
Complete communications environment
ODD Network brings together business voice connectivity, 3CX, Contact Center, endpoints, integrations, reporting and managed support in one communications environment.
We design it. We deploy it. We manage it.
Flagship platform
ODD designs and manages communications environments powered by 3CX, bringing voice, video, messaging and presence together around how your organisation works.
Connectivity
ODD connects your communications environment with managed business voice connectivity and routing.
Customer experience
ODD designs the customer-service call environment around queues, IVR, agents, supervisors, reporting and operational requirements.
Managed lifecycle
ODD remains involved after go-live through administration, monitoring, configuration management, maintenance and technical support.
Ecosystem
Connect supported business platforms so communications become part of the workflows your teams already use.
Insight
Turn communications data into operational insight through reporting, dashboards and BI-ready data.
Deployment
ODD supports three deployment models only: On-Premises, Hosted Cloud and Shared Cloud.
03
Business communications made simple. Standardized ODD-hosted service for smaller environments with straightforward communications requirements.
Managed Communications
ODD continues to manage your communications environment after deployment through administration, monitoring, configuration management, maintenance and technical support delivered through clearly defined service levels.
Managed support aligned to the selected service scope.
Enhanced managed support for environments with broader operational requirements.
Mission-critical managed support, including 24/7 critical support where contractually applicable.
How ODD works
A consistent lifecycle from understanding the organisation through deployment and ongoing management.
01
Users, locations, existing infrastructure and requirements.
02
Architecture, deployment model, SIP, call flows and integrations.
03
Installation, configuration, migration and provisioning.
04
Validate calling, routing, IVR, queues, endpoints and reporting.
05
Controlled cutover, acceptance and aftercare.
06
Monitoring, support, administration and controlled changes.
Why ODD Network
Reliable. Secure. Scalable. Manageable.
Communications environments designed around availability, appropriate redundancy and defined service levels.
Controlled access, secure configuration and clearly defined responsibilities.
Grow across users, locations and capabilities without unnecessary complexity.
Technology shaped around the organisation — not the other way around.
Existing customers
Use myODD for account information, CDR, invoices and service requests. Use Support for technical incidents and ticket management.
Technical assistance
Create or manage a technical support ticket. Response and coverage follow the applicable ODD service level.
Case studies
How ODD Network helps organisations improve availability, scalability and operational control across their communications environments.
Technology & endpoints
Complete the communications environment.
ODD supplies and configures professional communications hardware selected to work with your solution.
IP Phones · Reception Phones · Expansion Modules · Headsets · Conference Devices
Supplied. Provisioned. Configured. Supported.
Whether you need an On-Premises 3CX system, a dedicated Hosted Cloud PBX, a simple Shared Cloud service, SIP connectivity or a complete Contact Center, ODD will help you choose the right architecture – and continue managing it after go-live.
Bonaire · Curaçao · United Kingdom
Complete business communications. Designed, integrated, deployed and managed by ODD Network.
